Valor Capital Group led a US$19m Series A in Rocket.Chat, a Brazil-based open-source platform for team collaboration and customer service, with participation from Greycroft, monashees, NEA, e.ventures, Graphene Ventures, ONEVC, and DGF Investimentos.

(TechCrunch) – Chat platforms like Slack have been game-changers when it comes to what business users want and expect out of their work communications. Today, a company that’s aiming to move the goalpost again with an integrated, open-source alternative is announcing some funding to fuel its growth.

Rocket.Chat, a startup and open-source-based platform of the same name used by banks, the U.S. Navy, NGOs and other organizations big and small to set up and run any variety of secure virtual communications services from one place — they can include not just team chat, but also customer service, collaboration platforms covering your staff and outside partners, school classrooms, conferences and more — has raised $19 million.

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